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Frequently Asked Questions

1. Do I need to have an account to order?

No accounts are required, you are welcome to place an order simply as a guest. However, by creating an account, you can see the history of every purchase!

2. How are Oso Yummy Supplements made?

All Oso Yummy supplements are made in a safe FDA-approved & GMP compliant facility. Our quality gummies are made using only the best ingredients! Trusted, loved & guaranteed in every bottle!

3. Are Oso Yummy Supplements Vegan/Vegetarian?

Yes! All of our gummies are vegan and/or vegetarian. We understand that many people avoid consuming animal based products for dietary or religious reasons. We work hard to create a vegan/veterinarian formulas.

4. What are the shipping rates?

Delivered within 2-6 days after processing for a flat fee of $5.99 OR receive FREE shipping on all orders over $40. (In USA Only) *Our shipping & handling charges cover the expenses we incur to process, pack and ship your order. Taxes, shipping and other charges do not apply to minimum purchase requirement.

5. What is the processing time?

Processing time is typically 1-2 business days. *If the order is placed during a weekend or holiday, processing can take 2-3 days.

6. What is the shipping time?

Currently, we ship within the USA only.Standard shipping are delivered within 2-6 days after processing.Expedited shipping are delivered within 1-3 days after processing. *If the order is placed during a weekend or holiday, processing can take 2-3 days.

7. Do you offer international shipping?

Unfortunately, we are only shipping within USA at this time.

8. Can I track my package?

We know are you eager to receive your order. When your package is shipped out, we will send you an email notification with a tracking link to track your shipment.

9. Do you accept returns?

If you're not satisfied, you can return the product anytime within 30 days. Please reply to your order confirmation email or contact us at info@osoyummy.com so we can directly assist you with your return. *Shipping & Handling charges are not refundable unless a result of an error by Oso Yummy®

10. Exchanges

Our returns center cannot process exchanges at this time. If you prefer another item on our site over the one originally ordered, please e-mail us at info@osoyummy.com to return the original item and place a separate order for the new item. We will notify you via e-mail when the return has been processed.

11. Want to get in touch with us?

We'd love to hear from you! Reach out to us at info@osoyummy.com and we will get back to you within 24-48 hours (Monday - Friday) Social: Message us directly on Facebook and Instagram @OsoYummyBear